Cookie Policy

At Little Heroes the Charity for Royal Belfast Hospital for Sick Children, we use cookies to enhance your experience on our website and ensure its functionality. This Cookies Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control or disable them. By using our website, you consent to our use of cookies as outlined in this policy. 

 If you have any questions, please contact us at Little Heroes, 180 Falls Road, Belfast BT12 6BE, by telephone: 028 9027 8872, or by email: heretohelp@littleheroesni.org 

  1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are used to store information about your visit and can help improve your experience by remembering your preferences or tracking your activity on the site. 

  1. How we use cookies

 Little Heroes uses cookies for a variety of reasons, including: 

  • Enhancing Website Functionality: Cookies help our website function smoothly by remembering your preferences, such as language settings or login information. 
  • Analytics and Performance: We use cookies to collect anonymous data about how visitors interact with our website, such as which pages are visited most often. This helps us understand user behaviour and improve our site’s content and structure. 
  • Security and Authentication: Cookies help protect your data by ensuring secure login sessions and preventing fraudulent activity. 
  • Marketing and Advertising: Cookies may be used to display relevant ads or content to users based on their interests, either on our website or across third-party websites. 
  1. Disabling cookies

 You have the right to control and manage cookies on your device. Most web browsers allow you to delete or block cookies. Please note that disabling cookies may affect your experience on our website, particularly in terms of functionality and personalization. 

To manage or disable cookies, you can adjust your browser settings as follows: 

  • Google Chrome: Go to “Settings” > “Privacy and Security” > “Cookies and other site data.” 
  • Mozilla Firefox: Go to “Preferences” > “Privacy & Security” > “Cookies and Site Data.” 
  • Safari: Go to “Preferences” > “Privacy” > “Manage Website Data.” 
  • Microsoft Edge: Go to “Settings” > “Cookies and Site Permissions” > “Manage and delete cookies and site data.” 

For more detailed instructions, you can refer to your browser’s help section or support page. 

  1. The cookies we set

We use both session cookies (temporary cookies that are deleted when you close your browser) and persistent cookies (stored on your device for a set period). Below is a summary of the main types of cookies we set on our website: 

  • Essential Cookies: These are necessary for the website to function properly, such as those enabling you to log in to secure areas or complete donation forms. 
  • Preferences Cookies: These remember your settings and preferences, such as your chosen language or region, to provide a more personalised experience. 
  • Analytics Cookies: We use these to track visitor behaviour and website performance using tools such as Google Analytics. These cookies collect information anonymously, such as pages visited, and time spent on the website. 
  • Security Cookies: These cookies help us detect and prevent security threats, ensuring safe navigation on our site. 
  • Marketing Cookies: These are used to deliver relevant advertisements based on your interests and browsing history. They may be set by us or by third-party advertising platforms. 
  1. Third-party cookies

In addition to the cookies set by Little Heroes NI, we may also use third-party cookies for various services, such as: 

  • Google Analytics: We use Google Analytics to track visitor behaviour and analyse website traffic. Google may set cookies to collect data about your interaction with our site. 
  • Social Media Plugins: Our website may include social media buttons (such as Facebook or Twitter) that allow you to share content directly to your social media accounts. These platforms may set cookies to track your interactions. 
  • Payment Processors: If you make donations or payments through our site, third-party payment processors may use cookies to facilitate secure transactions. 

These third-party cookies are subject to the privacy and cookie policies of their respective providers. We do not control the data collected by these third-party services. 

  1. Changes to this cookies policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically. 

  1. Contact us

If you have any questions about our use of cookies or wish to manage your preferences, please contact us at: 

  • Email: heretohelp@littleheroesni.org 
  • Postal Address: Little Heroes, 180 Falls Road, Belfast BT12 6BE 
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