FAQ’s

What is Little Heroes?

Little Heroes is the charity of the Royal Belfast Hospital for Sick Children. Our mission is to enhance the care and well-being of children by raising funds and providing essential resources to the hospital.

How can I donate?

You can donate through our website by visiting the enter link to donation page. We accept various payment methods including credit/debit cards and bank transfers. If you prefer to donate by mail, please contact our friendly team on 028 9027 8872 for further details.

How will my donation be used?

Donations are used to support various initiatives at the Royal Belfast Hospital for Sick Children, including purchasing medical equipment, funding patient care programs, and supporting research. We provide regular updates on how funds are utilised in our annual report, for transparency to our donors.

Can I fundraise for Little Heroes?

Absolutely! We encourage and support individuals and groups who wish to organise / take part in our many fundraising events. Please visit our “Get Involved” link page or contact us for more information on how to set up your fundraising event, we’d be happy to help.

How can I volunteer with Little Heroes?

We welcome volunteers who are passionate about supporting children and families. To learn more about volunteer opportunities, please visit our “Volunteer” page link page or contact us by calling our friendly team on 028 9027 8872 for information.

How can I stay updated with your activities and events?

You can stay informed by subscribing to our newsletter, following us on social media, or regularly visiting our “Events” section on the website link.

Who can I contact if I have questions about my donation?

If you have any questions or concerns about your donation, please contact our friendly Fundraising Team by telephone on 028 9027 8872 or email us at fundraising@littleheroesni.org. We are here to assist you with any queries.

Can I donate in memory or honour of someone?

Yes, you can donate in memory or honour of a loved one. During the donation process, there will be an option to dedicate your gift. We can also provide you with information on how to leave a legacy to your loved one through various memorial initiatives.

What should I do if I have a concern about the website or my online donation?

If you encounter any issues with our website or have concerns about your online donation, please contact our support team at support@littleheroesni.org or 028 9027 8872. We will address your concerns as quickly as possible.

How does Little Heroes ensure the privacy and security of my information?

We take the privacy and security of your personal information very seriously. Our website uses secure encryption technology to protect your data, and we adhere to strict privacy policies. For more details, please refer to our Privacy Policy Here.

How can I get involved with Little Heroes apart from donating or volunteering?

There are many ways to get involved with Little Heroes. You can participate in our events, spread the word about our mission, or partner with us as a corporate sponsor. Visit our “Get Involved” page for more information on how you can support our cause.

Where is the Royal Belfast Hospital for Sick Children located?

The Royal Belfast Hospital for Sick Children is located at Royal Belfast Hospital for Sick Children, 180 Falls Road, Belfast, BT12 6BE. For directions or more details, please refer to our contact information or website.

Who can I contact for media inquiries?

 For media inquiries, please contact our Communications team at communications@littleheroesni.org or by calling 028 9027 8872. We will be happy to assist with any press or media-related requests.

What are the charities office hours?

Our office hours are Monday to Friday, 9.00am – 5.00pm. We are closed on weekends and public holidays. If you need assistance outside of these hours, please email us and we will respond as soon as possible.